“…like Pontiacs and Oldsmobiles, old-school ROI’s day in the sun is waning. In an environment of continuous flow and interaction, there’s a need to consider an emerging metric: return on investment in interaction (ROII)”
Companies should embrace network-supported informal learning because it works better, not because it reduces labor costs. People learn more efficiently at the time of need, in the context of work, from people in the know and through virtual conversation.
Jay Cross is a champion of informal learning, web 2.0, and systems thinking. He has challenged conventional wisdom about how adults learn since designing the first business degree program offered by the University of Phoenix. Full Bio Making Sense of the World Jay Cross The process of seeking out and sharing meaning is a responsibility [...]
We're publishing our Weekly Newsletter a day early due to the upcoming July 4th Holiday in the U.S. Happy Independence Day! Now, let's set off some Fireworks » Top 100 v1.78: Susan Strayer Susan Strayer, Marriott International's Senior Director, Global Employer Brand and Marketing, is going places fast because of what she accomplishes. In an [...]
Jay Cross is a champion of informal learning, web 2.0, and systems thinking. He has challenged conventional wisdom about how adults learn since designing the first business degree program offered by the University of Phoenix. Full Bio Ridiculous Research Findings on Informal Learning by Jay Cross An analyst reports that her company’s research finds that [...]
Don't Be a Drag, Just Be a Queen by Heather Bussing Many women are upset at being called "nurturing" at work. They want you to know that they can handle the union busting men of HR and are really most concerned about the financial bottom line. They are not nurturing. They are busy managing a business. They [...]
Today’s most rewarding work is conceptual. Workers deal with novel situations on the fly. These may be human interactions (service is replacing manufacturing as the driver in almost all the world’s economies) or dealing with uncertainty and surprises (complex environments are inherently unpredictable). Innovation has become more important than production. Doing the right things, often new things, trumps doing things right.
The latest chapter in the Dot Jobs saga is being written, and every single "we're right and they're wrong argument" resembles a sequel to Dumb and Dumber. Perhaps the guilty parties could take a page from the internet values that are shaping organization design and culture that Jay Cross champions this week in his article? [...]
Jay Cross talks about how Internet values are driving organization design. “Google figures a superlative engineer creates 200 times as much value as his middle-tier peer. Back the superlative worker, the wild ideas and the weirdness of the new. Experiment continuously. As IBM’s Tom Watson said, “If you want to succeed, double your failure rate.””
We close out our series on the outsourcing of HR by sharing all of the detailed responses from our HRExam poll. First up we have a quick summary of the responses and then we provide each member's full response. Do you run an HR team with outsourced functions? Contemplating a new outside effort? We'd love to hear your views. Leave us a comment or write a reply post and link back to this post.