Nuance in HR that AI and Intelligent Tools Don’t See

“The nature of algorithmic decision-making is that the machine seeks hard lines for solutions. Most Human Resource questions involve subtle distinctions, case specifics, or other bits of context. When even a little compassion or conscience is required, machines can only assist.” - John Sumser
 

Latency in Intelligent Software and AI

On February 20, 2020, in AI, AI Ethics, Artificial Intelligence, HR Tech, Intelligent Software in HR, John Sumser, by John Sumser
It’s easy for intelligent software that learns from decisions made by the company to fall behind what employees are experiencing and learning. John Sumser walks us through the issues.
 

Predictions Everywhere – 9 Trends that are Shaping AI and Intelligent Tools in HR Tech Part II

Veteran HR Tech Analyst, John Sumser completes his series on Nine trends shaping AI and intelligent tools in HR Tech.
 

Predictions Everywhere – 9 Trends that are Shaping AI and Intelligent Tools in HR Tech

“Humans are not good at making decisions. And yet, the proliferation of intelligent tools will give every decision-maker at every level a range of conflicting inputs from which a decision must be made.” - John Sumser
 

AI & Predictive Hiring Technology: User Interface Design Ethics Part 2 of 2

There is a path to realize the full potential of AI and intelligent software but it isn’t one made with technology ideas engineered for a different time and reality.
 

AI & Predictive Hiring Technology: User Interface Design Ethics Part 1 of 2

“How to present predictive information and user interface is also changing. The essence of traditional interfaces is a deep emphasis on clarity (or intuitiveness). One look at the interface tells you what to do. That doesn’t work with likelihoods.” - John Sumser