What’s that got to do with Koala Bears?

“Every time we generalize about people or information or ideas, bits of detail get lost. To define something is to limit it. The very act of putting something complex and nuanced into a more general description, diminishes what is possible to convey about the thing itself. Representations are never complete.” - Heather Bussing
 

We Don’t Know If We Can Eliminate Bias From Tech

“Bias related technical tools fall into two categories. The tech group assumes that things work better when humans are not involved. The human group assumes that people should be the decision-makers when lives and careers are affected.” – John Sumser
 

Based on Historical Inputs (you might want to consider your options)

Intelligent software can tell you a lot about the past and nothing at all about the future. That should be the thing you notice most about the score given a recommendation. It should be marked ‘based on historical inputs.’ John Sumser
 

AI and Intelligent Tools in HR Tech Right Now – Q&A, Reinventing HR

John Sumser’s video talk on where we are now with Intelligent Tools (AI and Data) in the HR and Recruiting space during the coronavirus pandemic. John covers the key points companies need to understand about AI and other intelligent tools to successfully implement systems and gain their full benefits.
 

AI Latency

It’s easy for AI that learns from decisions made by the company to fall behind what employees are experiencing and learning. John Sumser walks us through the issues.
 

Nuance in HR that AI and Intelligent Tools Don’t See

“The nature of algorithmic decision-making is that the machine seeks hard lines for solutions. Most Human Resource questions involve subtle distinctions, case specifics, or other bits of context. When even a little compassion or conscience is required, machines can only assist.” - John Sumser
 

Latency in Intelligent Software and AI

On February 20, 2020, in AI, AI Ethics, Artificial Intelligence, HR Tech, Intelligent Software in HR, John Sumser, by John Sumser
It’s easy for intelligent software that learns from decisions made by the company to fall behind what employees are experiencing and learning. John Sumser walks us through the issues.
 

Predictions Everywhere – 9 Trends that are Shaping AI and Intelligent Tools in HR Tech Part II

Veteran HR Tech Analyst, John Sumser completes his series on Nine trends shaping AI and intelligent tools in HR Tech.
 

Predictions Everywhere – 9 Trends that are Shaping AI and Intelligent Tools in HR Tech

“Humans are not good at making decisions. And yet, the proliferation of intelligent tools will give every decision-maker at every level a range of conflicting inputs from which a decision must be made.” - John Sumser
 

AI & Predictive Hiring Technology: User Interface Design Ethics Part 2 of 2

There is a path to realize the full potential of AI and intelligent software but it isn’t one made with technology ideas engineered for a different time and reality.