AI and Intelligent Tools in HR Tech Right Now – Q&A, Reinventing HR

John Sumser’s video talk on where we are now with Intelligent Tools (AI and Data) in the HR and Recruiting space during the coronavirus pandemic. John covers the key points companies need to understand about AI and other intelligent tools to successfully implement systems and gain their full benefits.
 

AI Latency

It’s easy for AI that learns from decisions made by the company to fall behind what employees are experiencing and learning. John Sumser walks us through the issues.
 

HRExaminer v10.68

John Sumser, Heather Bussing, and Michael Kannisto, Ph.D. have teamed up to create a new series called Small Scenarios for Changing Times. Rather than hyperbolic claims that HR’s time has finally arrived, they’re going to explore the likely issues in the near to medium term. Through these small, tactical questions, they hope to help you envision the coming realities. Their first issue is now available and it’s a free download. Introducing Small Scenarios.



Jeff Hunter is a seasoned innovator who founded Talentism six years ago after stints at Electronic Arts, Dolby, and Bridgewater Associates. Today, his team are using their experience with realizing human potential to help navigate the Coronavirus crisis. Talentism: Principles for Purpose in a Pandemic.



Michael Kannisto, Ph.D. writes, “We may find that the use of these tools is completely unfounded, and creates at best a random outcome (and at worst a tool for automating systemic discrimination).” Maybe We Need An AI Safe Word?



John Sumser speaks with Mike Hudy & Isaac Thompson, of Modern Hire. This is a rich conversation about the real-world benefits and limits of using AI in hiring. Listen to Isaac Thompson & Mike Hudy on HRExaminer Radio.



On HR Tech Weekly: Stacey and John discuss the Coronavirus Work-At-Home Reality vs. Old Work Expectations and Measurement, WalkMe, Zoom, Microsoft Teams, Asia HCM, Socrates, and Capacity.


 

Maybe We Need An AI Safe Word?

Michael Kannisto, Ph.D. discusses how academic research is calling into question the validity of using AI to select employee candidates.
 

HRExaminer v10.67

“One of the most enduring hallmarks of any effective innovation culture is the ability to deal with sacred cows. This refers to a custom, behavior, product, process, or rule that is known to all, unproductive, and yet untouchable and unaddressed.” Dr. Todd Dewett explains how Sacred Cows Make Great Barbeque.



Saying that ‘the computer made me do it’ won’t be a workable defense when things go sideways in your HR Tech deployments of Intelligent Tools and AI systems. John Sumser shares his Key Principles for Intelligent Tools and AI Deployment in HR.



Productivity and performance differences between employees are due not so much to differences in talent or ability, but rather to motivation. Should Employees Earn More If They Are More Engaged At Work? Read more from Dr. Tomas Chamorro-Premuzic.



John Sumser speaks with Charles Hipps who founded Oleeo 25 years ago, launching the world’s first e-recruitment solution. Charles focuses today on the application of AI and automation in recruiting. Listen to Charles Hipps on HRExaminer Radio.



On HR Tech Weekly: Stacey and John discuss Nemesysco Remote Employee Wellness Monitoring, the CloudMills and HRNX Merger, SAP Lowers FY20 Outlook, and WorkJam and Notion both Raise $50M.


 

Key Principles for Intelligent Tools and AI Deployment in HR

John Sumser identifies three things all companies should be doing with their HR Tech to prepare for their future with AI and intelligent software.
 

HRExaminer v10.66

Jason Lauritsen writes, “The past few weeks have felt a little like riding a roller coaster with a blindfold on. Through it all, I keep coming back to the same question.” What’s the Right Response to the Coronavirus Outbreak?



John Sumser writes, “Just as humans have unconscious bias, machines have uncoded bias. Machines are incapable of seeing things that aren’t measured.” AI Hiring: Bias in the Code.



Everybody looks at titles despite ‘corporate speak’ about holocracy being a magic elixir. Mary Faulkner explains how The Cold Reality of Corporate Life is That Titles Matter.



Should we Rethink the Golden Rule at Work as it applies to leadership? Dr. Todd Dewett makes some useful distinctions on how to foster the principle of the golden rule while recognizing how you must apply it differently in the workplace.



On HR Tech Weekly: Stacey and John discuss the Kronos and Ultimate Software Merger, Strivr, Microsoft Teams, Qualtrics, and StoryCorps.


 

AI Hiring: Bias in the Code

“While it is true that a machine can do a better job at relentlessly sticking to a narrow script, it cannot see or understand things that are not in the data. Unlike people and their unconscious biases, machines can only change their approach with new measurement and new coding. In other words, while machines may be able to address small components of unconscious bias, they cannot address all (or even most) of it.” - John Sumser

HRExaminer v10.65

The narrower the problem, the better that intelligent tools and AI work. What does that mean when it comes time to deploy a new HR Technology? John Sumser offers guidance on Software Implementation in HR with Intelligent Tools and AI.



Jason Lauritsen has some fantastic ideas on Building a Better Life and Helping Your People Do the Same.



This is a real treat. John Sumser speaks with his son Ray Sumser, a multimedia artist whose work explores underlying structural analogies between diverse art disciplines. Listen to Ray Sumser on HRExaminer Radio.



John Sumser speaks with Jason Averbook, the co-founder and CEO of Leapgen, a global keynote speaker, author, industry analyst, thought leader, and consultant in the area of human resources and workforce experience. Listen to Jason Averbook on HRExaminer Radio.



On HR Tech Weekly: Stacey Harris and John Sumser discuss COVID-19 news and impacts. From succession and workforce planning to ethics, workload increases in Recruiting and HR, and how intelligent tools and AI might figure into solving the large scale problems we face in our new upside down world.


 

Software Implementation in HR with Intelligent Tools and AI

“The number of tools available in Talent Acquisition outnumbers other tools by almost 10 to 1. New intelligent tool initiatives are most likely to start in the Recruiting silo or as a part of a larger suite initiative.” - John Sumser