Making Sense of Nonsense (sense making?)

“It’s hard to stay on top of the flow of conflicting claims about what works and what doesn’t in HR Tech. When analysts evaluate that offering in a matrix that includes other specialty solutions with different focuses, it creates a false set of criteria. Worse, the answers are not helpful.” - John Sumser
 

HRExaminer v12.04

This video from John Sumser covers his Q&#38A talk on AI and Intelligent Tools in the HR and Recruiting space in the times of the coronavirus pandemic. Spoilers: it’s probably not what you would expect. Watch, Q&A on AI and Intelligent Tools with John Sumser.



John Sumser writes, “Machines are incapable of seeing things that aren’t measured.” This can be a bad thing. The Uncoded Bias in AI Hiring.



Paul Hebert asks us to please Stop Measuring Employee Engagement (there’s something better).



Doug Shaw, writes, “Change can be hard, and the process of exploring how we do things differently needs to acknowledge this.” The language of change: an antidote for stress that stifles thinking, feeling, and doing.



If you’re Caught in the Chorus of Talent then you’re missing the big picture on attracting talent. Listen to the full chorus from Susan LaMotte.



 

The Uncoded Bias in AI Hiring

Behind the uncoded bias in AI hiring are machines participating in and perhaps even dictating hiring decisions.
 

HRExaminer v12.03

John Sumser writes, “Intelligent output requires the user to think before deciding. This makes the quality of the interface design a fundamental ethical question.” User Interface Design Ethics in AI - Part I.



“We must design our tools to help us practice our AI ethics. That includes a continuous process where you revisit your assumptions, rewrite your questions, validate your data, and measure results against not just KPI’s, but your underlying corporate values.” Read part two of John Sumser’s series on User Interface Design Ethics in AI - Part II.



From vision, strategy, and workforce impact to costs, maintenance, data standards, and process governance, John Sumser takes a look at HR Tech: AI and Intelligent Software Implementation - Part I.



John Sumser wraps-up his two-part series on, HR Tech: AI and Intelligent Software Implementation - Part II.



F1000 corporate executive and start-up CEO Jason Lauritsen discusses how the foundation of employee engagement is undermined by ignoring employee’s personal lives. Build a Better Foundation for Employee Engagement in 2021.



 

User Interface Design Ethics in AI – Part II

“One area Manhattan-based Greenhouse focused on is predicting the Recruiting Department’s results. Hiring and finance managers always want to know when the new person will be hired and whether they will show up.” - John Sumser
 

User Interface Design Ethics in AI – Part I

“The essence of traditional interfaces is a deep emphasis on clarity (or intuitiveness). One look at the interface tells you what to do. That doesn’t work with likelihoods. Intelligent output like you’d find in machine learning requires the user to think before deciding.” - John Sumser
 

HR Tech: AI and Intelligent Software Implementation – Part II

“From data quality to regulatory compliance, there are 28 key parameters to evaluate when considering a purchase of intelligent tools for HR. We’ve also provided 40 key questions to ask to evaluate an AI or Intelligent Software vendor solution.” - John Sumser
 

HR Tech: AI and Intelligent Software Implementation – Part I

“The question is when, not whether, organizations will use intelligent tools. The future is inevitable. The sooner you get started, the easier it will be to keep up. Conversely, the longer you wait, the more competitive advantage you will lose.” - John Sumser
 

HRExaminer v12.02

Heather Bussing explains how the pandemic demands that we reimagine our indispensable work. Reimagining What is Necessary Work During the Coronavirus Pandemic.



Jon Stross and his Greenhouse co-founder noticed that certain ways of leading and communicating during the pandemic suddenly snapped into focus while previous methods no longer fit the scene. Sometimes Leading Means Letting Go During the Pandemic (Lessons Learned in Zoom Rooms).



After the Furlough there are five things you should do to prepare for your employees’ return. John Sumser has more.



Recognizing AI in our HR Tech means trying to remember, in the onslaught of machine opinion, that by accepting the machine’s opinion you are making a decision. John Sumser has more in, Can we recognize baked-in AI in HR Tech in order to manage it properly?