How Google Converted Joy Into Long Term Customers

“Great companies (think Apple app store) follow their customers to the value with periodic fits of leadership. The meaning of the software is what the users do.” – John Sumser
 

I Don’t Know

On January 14, 2019, in Big Data, Editorial Advisory Board, Futures, Heather Bussing, HRExaminer, by Heather Bussing
“When should you use “I don’t know?” A lot at the beginning. As you gain wisdom and experience, you will use it more.” – Heather Bussing
 

Dissonance

On August 13, 2018, in Futures, Industry Analysis, John Sumser, Recruiting Wisdom, by John Sumser
It’s not possible to wade through everything you’d like to read, watch, discuss, or think about. The information explosion forces us all to specialize, but not without a cost.
 

Follow the Right Rabbit

“HR is tasked with a new mission. A mission requiring new skills and new thinking. Yet it is still tasked with the old mission. And as a department, as a profession and as individuals – HR is trying to chase both rabbits.” -Paul Hebert
 

Where People and Tech Collide

Why should you care about product managers? Because these are the people designing how you work.
 

Why Aren’t We Asking These Questions in HR?

The relationship between our people and their technology is reshaping the way that work gets done. What questions should we ask to uncover what these changes mean to our organization?
 

Is Modest Disruption a Thing?

On December 14, 2017, in Futures, HR Trends, HRExaminer, John Sumser, by John Sumser
“Disruption, it looks like black magic, particularly when your lunch is getting eaten. In a uniquely human paradox, success is usually at the root of the problem.” – John Sumser
 

Dissonance

On May 16, 2016, in Futures, Industry Analysis, John Sumser, Recruiting Wisdom, by John Sumser
It’s not possible to wade through everything you’d like to read, watch, discuss, or think about. The information explosion forces us all to specialize, but not without a cost.
 

The Double Bind – Status Quo and the Future

On December 15, 2015, in Futures, HR Technology, HR Trends, HRExaminer, John Sumser, by John Sumser
HR and Recruiting leaders are routinely subjected to the requirement to maintain the status quo while imagining some sort of future. The very existence of the function depends on succeeding at both. Sadly, it’s a double bind.
 

Where People and Tech Collide

On June 8, 2015, in Futures, Heather Bussing, HR Technology, HR Trends, HRExaminer, Leadership, Policies, by Heather Bussing
Why should you care about product managers? Because these are the people designing how you work.