Is Learning By Mistake Really How We Learn Best?

“The hard way is how I’ve learned everything that’s important to me. Take learning to ski. The only way to hot chocolate is to skid down a mountain. What were you thinking? Suddenly, you have a whole new appreciation for gravity and friction.” - Heather Bussing

I Don’t Know. Is Learning By Mistake How We Learn Best?

Is there a way to rewire your brain to transform the fear of the unknown and self-loathing of mistakes into real learning and wisdom?

Of Women and Work

“Men and women are different. This is not a problem. This is an asset. Women do not need to be more like men. Men do not need to be more like women. We do need to start where we are.” - Heather Bussing

How Google Converted Joy Into Long Term Customers

“Great companies (think Apple app store) follow their customers to the value with periodic fits of leadership. The meaning of the software is what the users do.” – John Sumser

Of Women & Work

“It’s time to rethink our time, our work, our days, our values, and how we want to spend our lives. It’s time to design our relationships with our fears, our jobs, our families, our companies, and each other, in richer and more interesting ways.” – Heather Bussing

I Don’t Know

“When should you use “I don’t know?” A lot at the beginning. As you gain wisdom and experience, you will use it more.” – Heather Bussing


It’s not possible to wade through everything you’d like to read, watch, discuss, or think about. The information explosion forces us all to specialize, but not without a cost.

Follow the Right Rabbit

“HR is tasked with a new mission. A mission requiring new skills and new thinking. Yet it is still tasked with the old mission. And as a department, as a profession and as individuals – HR is trying to chase both rabbits.” -Paul Hebert

Where People and Tech Collide

Why should you care about product managers? Because these are the people designing how you work.

Why Aren’t We Asking These Questions in HR?

The relationship between our people and their technology is reshaping the way that work gets done. What questions should we ask to uncover what these changes mean to our organization?