Maintenance: The Heart of #AI Utility in HRTech

On September 23, 2019, in AI, HR Technology, HR Trends, HRTech, Intelligent Software in HR, John Sumser, by John Sumser
John Sumser writes, “Maintenance. At the heart of intelligent tools (AI), deployment is a super-challenging question. Since all algorithms and models ‘drift’ (wear out), maintenance is a natural and important part of usage. But, maintenance is the hardest part of digital life.”
 

HRExaminer v10.38

Dr. Todd Dewett weighs in the right blend of Ambition and Passion at work.



You have a blank page. How would you shape HR if you were Starting Again? Dr. Chris Andrews has some ideas.



There is a Global Movement for Human Resources Standards. Dr. Stefanie Becker and Neil McCormick bring us up to speed.



John Sumser speaks with Don Weinstein who leads ADP’s Global Product and Technology team. Listen to Don Weinstein on HRExaminer Radio.



On HR Tech Weekly: Strategic HR, Ceridian, Workforce Planning, ADP, Oracle, Research, Funding, George LaRocque, Hiring Solved, Indeed, Linkedin, Nextgen HCM, Wisely, and HR Snowflakes.


 

HRExaminer v10.37

Abhijit Bhaduri and Dr. Tomas Chamorro-Premuzic join us to talk about a better way to hire. They cover known problems in the hiring process like confirmation bias, and the less known, such as How To Hire Great Candidates That Interview Poorly.



Straight talk at work is rare. It may also be the key ingredient that is holding your team back from achieving your goals. Listen up, Dr. Todd Dewett is Making the Case for Candor.



Feedback. It’s a big deal. Until we figure out how do it better, we won’t realize our potential. Jason Lauritsen gets underneath The Reason We Still Fail at Feedback.



John Sumser speaks with Christy Whitehead, the Chief Talent Economist at ENGAGE Talent. Christy leads the development of the science behind ENGAGE’s predictive algorithms and machine learning models as well as the product as a whole. Listen to Christy Whitehead on HRExaminer Radio.



On HR Tech Weekly: The upcoming HRExaminer Report, Sierra-Cedar Survey, LinkedIn, hiQ, Gig Workers, Payroll Taxes, Ceridian, Kronos, and AI.


 

HRExaminer v10.36

The more automated the world of work gets, the more critical it is for leaders to create human connections with their employees. What’s Humanity Got To Do With It? China Gorman has a great answer to that question.


Our visiting performance management expert Jamie Resker shares the process on How You Can Make Pay Decisions Without Annual Reviews and Ratings.


Humans are unpredictable. It’s a problem because business is addicted to certainty. Paul Hebert has more in, Certainty - HR’s Curse and Blessing.


John Sumser speaks with Tracey Parsons, the President of Parsons Strategic Consulting. It’s easy to accuse Tracey of being the energy behind the transformation of recruiting over the past 20 years. Listen to Tracey Parsons on HRExaminer Radio.


On HR Tech Weekly: Why ‘inclusive’ Workplaces Still Make Fat People Feel Invisible, Unit4Global’s New HCM Strategy and North American Roles, Culture Amp Raises $82M, HireVue to Receive Growth Investment, and TimeClock Plus Announces Strategic Investment. Topics: Culture, Recruiting, and Diversity Inclusion.


 

HRExaminer v10.35

Paul Hebert writes, “The C-Suite is creating an HR practice that can’t be successful.” Can HR and the C-Suite Ever Get Along?


The job interview is supposed to predict which candidate will be most successful and encourage that ideal candidate to accept an offer. Most interviews accomplish neither goal. Bob Corlett Builds a Case for Evidence-Based Interviewing.


Bob Corlett wraps-up his two-part series on evidence-based interviewing in, Think Slower. Hire Better.


John Sumser speaks with Darrin Lipscomb, the Founder, and CEO of Ferretly, a 21st century background checking tool that incorporates AI to mitigate employment risk. Listen to Darrin Lipscomb on HRExaminer Radio.


On HR Tech Weekly: Glassdoor, Oracle Lawsuit, Alight and NGA Human Resources, Entelo Acquires ConveyIQ, Danielle Weinblatt, Google Hire, Jane.ai and Capacity, and Perceptyx and Ally both raise money.


 

HRExaminer v10.34

“So when things are going sideways and nothing feels right, you’re just in the process of learning something new. Relax, and keep going.” Heather Bussing speaks truth in, Learn By Mistake.


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A series of forces are reshaping the HR playing field. Meanwhile, the bulk of the HR profession is focused on doing the old stuff better. Read more from John Sumser in, Fiddling While Rome Burns.


Emperor Nero replied to John’s article from earlier this week (Fiddling While Rome Burns). Funny that. Thankfully, Michael Kannisto was able to miraculously channel Nero’s Reply.


John Sumser speaks with Andrew Marritt, the Founder of OrganizationView, one of the earliest European People Analytics practices now specializing in workforce text analytics with their Workometry service. Listen to Andrew Marritt on HRExaminer Radio.


On HR Tech Weekly: PredictiveHR, Engage Talent, People Analytics, Talespin, RPO’s, AI Ethics, SmartRecruiters, Fetcher, and How Systems Learn.


 

HRExaminer v10.33

Doug Shaw writes, “Change can be hard, and the process of exploring how we do things differently needs to acknowledge this, seeking clarity and inclusion as ways of engaging people in the process.” The Language of Change: Who Is It For?


Great companies follow their customers to the value. John Sumser explains How Google Converted Joy Into Long Term Customers.


Less is More with Performance Management. “Think of excessive performance management vehicles as bureaucracy you need to reduce.” - Dr. Todd Dewett


Find out why Jason Lauritsen thinks Performance Ratings are Harmful.


On HR Tech Weekly: John’s A.I. Flywheel, Sierra-Cedar Survey Updates, ADP Advertising Services, Guidespark, Virgin Pulse, and Limeade, Perceptyx Receives Investment from TCV, Lowe’s Spent Billions On Share Buybacks and Zero On Severance For Laid-Off Workers, and Google’s Jobs Search Draws Antitrust Complaints From Rivals.


 

How Google Converted Joy Into Long Term Customers

“Great companies (think Apple app store) follow their customers to the value with periodic fits of leadership. The meaning of the software is what the users do.” – John Sumser
 

HRExaminer v10.32

“In the case of coaching, we have an abundance of great intentions but too few great results.” Dr. Todd Dewett recommends some Straight Talk About Coaching.


Your passion is not out in the world, it’s somewhere inside of you. John Sumser makes a case for how Passion is a Choice.


Every HR professional should be prepared to face data that contradicts their beliefs sooner or later. Stacey Harris explains What To Do When The Data Says You’Re Wrong.


John Sumser speaks with Arthur Matuszewski, the VP of Talent Acquisition at Better.com. Prior to Better.com, Arthur led Strategic Talent Sourcing for Wayfair where he helped them scale from 7,000 to 14,000+ employees in two years. Listen to Arthur Matuszewski on HRExaminer Radio.


On HR Tech Weekly: What HR Leaders Need To Know About “Deepfakes,” Alexander Mann Solutions Acquires Karen HR, Beamery Aims to Strengthen Employer Branding With New Career Sites, and PeopleStrong Launches Intelligent Collaboration Platform Zippi.



invite to HR Tech from John Sumser
 

HRExaminer v10.31

Dr. Todd Dewett writes, “I don’t wish to glorify deviance. However, sometimes it is the wise choice.” Dr. Dewett explains the Six Levels of Deviance.


Feedback. It’s a big deal. Until we figure out how do it better, we won’t realize our potential. Jason Lauritsen gets underneath The Real Reason We Fail at Feedback.


There are still a lot of misconceptions about both the technology and the human impact of deploying AI within companies. This week, Rob May looks at The Human Side of Implementing Artificial Intelligence.


John Sumser speaks with John Bell, the Founder and CEO of reThinkData LLC. John has over 25 years of experience with integrating data systems and improving workflow inefficiencies in the Talent Acquisition industry. Listen to John Bell on HRExaminer Radio.


On HR Tech Weekly: Former AWS engineer arrested for Capital One data breach, Ceridian Launches Dayforce in Ireland, Recruitics Acquires KRT Marketing, Harver, Truework, and Fuel50 get new funding, and Culture Amp and Symphony Talent Launch Analytics Tools.