HRExaminer v10.56

“From an operations perspective, the most important thing to know about intelligent software is that the narrower the problem, the better it works.” John Sumser digs into AI and Intelligent Software Implementation in HR.



Human Capital Reporting has a new international look — it’s standardized. For the first time we can have meaningful, comparative information. Neil McCormick puts the yardstick to Human Capital Reporting.



John Sumser speaks with Athena Karp, the founder and CEO of HiredScore, an artificial intelligence HR technology company that powers the global Fortune 500. Listen to Athena Karp on HRExaminer Radio.



On HR Tech Weekly’s special Saturday show: Oracle Hires Amazon Web Services Exec As New CMO, Cornerstone Acquires Clustree, PageUp Launches Recruitment Marketing Software, Phenom People raises $30M for AI Recruitment Platform, and Modern Health raises $31M to Accelerate Reach of Mental Health Benefits.


On HR Tech Weekly: Stacey and John discuss how Paychex is Among Fortune Magazine’s Most Admired Companies in 2020, Paycom will join the S&P 500, Personio, the German HR platform for SMEs raised $75M, ServiceNow Acquires Loom Systems, and we wrap up with The Randstad 2020 Talent Trends Report.


 

AI and Intelligent Software Implementation in HR – Part I

“From an operations perspective, the most important thing to know about intelligent software is that the narrower the problem, the better it works. As a result, a good deal of energy is spent in development trying to break big problems into tiny little pieces.” - John Sumser
 

HRExaminer v10.55

There’s a path to realize the full potential of AI and intelligent software in HR but it isn’t one made with technology ideas engineered for the last century. John Sumser has a two-part series on User Interface Design Ethics for AI and Predictive Hiring Technology. Read part one here. In part two, John shares an example of how Manhattan-based Greenhouse Software is iterating the design of their tools to uncover where added intelligence and predictions can be most useful to their customers. Read part two here.



“People fall short of our expectations and do things that irritate and disappoint us,” writes Jamie Resker. Consider These Three Things Before You Engage In A Difficult Conversation.



When left unchecked, one act of bad behavior, triggers another, and so on, until morale and performance both tank. Jason Lauritsen explains how to Confront Bad Workplace Behavior to Protect Employee Engagement.



Dr. Todd Dewett has feedback about Coaching, where there’s an Abundance of Great Intentions.



 

AI & Predictive Hiring Technology: User Interface Design Ethics Part 2 of 2

There is a path to realize the full potential of AI and intelligent software but it isn’t one made with technology ideas engineered for a different time and reality.
 

AI & Predictive Hiring Technology: User Interface Design Ethics Part 1 of 2

“How to present predictive information and user interface is also changing. The essence of traditional interfaces is a deep emphasis on clarity (or intuitiveness). One look at the interface tells you what to do. That doesn’t work with likelihoods.” - John Sumser
 

HRExaminer v10.54

John Sumser writes, “Just as humans have unconscious bias, machines have uncoded bias. Machines are incapable of seeing things that aren’t measured.” Uncoded Bias in AI Hiring.



Get the simple overview on AI and Intelligent Software you’ve been looking for. John Sumser categorizes things nicely with, 6 Types of AI or Intelligent Tools in HR Tech.



Did you know that all algorithms and models in AI experience ‘drift?’ Yeah, they wear out! John Sumser exposes the heart of the problem in, Maintenance is the heart of AI Utility in HR Tech.



“If you do decide to go into federal Australian politics - go in with your eyes wide open.” Dr. Chris Andrews shares an insider perspective about, Women in Australian Federal Politics.



On HR Tech Weekly: Stacey Harris and John Sumser dig into a couple of big topics this week. An Article in The Atlantic describes how At Work, Expertise Is Falling Out of Favor. Education Technology is the other big story where 2019 Global Edtech Investments Reached a Staggering $18.66 Billion.


 

Uncoded Bias in AI Hiring

“Allowing machines to participate in and perhaps even dictate decisions in Human Resources raises a host of ethical considerations. After all, these systems control various forms of opportunity for the workforce. More precisely, they involve people’s livelihood, hopes and dreams.” - John Sumser

Maintenance is the heart of AI Utility in HR Tech

On January 7, 2020, in AI, HR Tech, HR Technology, HR Trends, Intelligent Software in HR, John Sumser, by John Sumser
John Sumser writes, “Maintenance. At the heart of intelligent tools (AI), deployment is a super-challenging question. Since all algorithms and models ‘drift’ (wear out), maintenance is a natural and important part of usage. But, maintenance is the hardest part of digital life.”
 

HRExaminer v10.53

Do We Have an AI Safe Word? Michael Kannisto, Ph.D. writes, “We may find that the use of these tools is completely unfounded, and creates at best a random outcome (and at worst a tool for automating systemic discrimination).”



The job interview is supposed to predict which candidate will be most successful and encourage that ideal candidate to accept an offer. Most interviews accomplish neither goal. Bob Corlett explains how to Make Better Hires using Evidence-Based Interviewing Part I.



Bob Corlett wraps-up his two-part series on how to Make Better Hires with Evidence-Based Interviewing Part II.



Heather Bussing covers AI in HR Tech: Discrimination and Bias.



On HR Tech Weekly: Stacey and John discuss some of the most important topics of 2019. Standouts include Ethics in AI, HR Tech in Recruiting, the role of HR, the pace of change, and the importance of Workforce Planning.


 

Do We Have an AI Safe Word?

HRExaminer author Michael Kannisto, Ph.D. discusses how new academic research is calling into question the validity of using AI in employee candidate selection.