How Google Converted Joy Into Long Term Customers

“Great companies (think Apple app store) follow their customers to the value with periodic fits of leadership. The meaning of the software is what the users do.” – John Sumser
 

Why Aren’t We Asking These Questions in HR?

The relationship between our people and their technology is reshaping the way that work gets done. What questions should we ask to uncover what these changes mean to our organization?
 

What’s Hiding in Those Terms of Service?

The most important thing about Terms of Service is that they are enforceable. And even if some parts may not be, you don’t want to have to pay to find out.
 

What About Recruitment Marketing Platforms?

About four or five years ago, the term ‘recruitment marketing platform’ first made its appearance. Jeff Dickey-Chasins discusses the current market.
 

Five Links: Non HR Tech Companies Entering the Market

This week’s links take a look at tech companies that are traditionally consider to be ‘not HR’.
 

Who Owns Data 8: Trouble With Linkedin’s Lawsuit

Linkedin is trying to make money from public information by controlling how people use their site. Linkedin’s legal position has some problems.
 

What HR Should Be Asking Part 1

More than a mandate, change is an issue of survival. It’s time to ask new questions.
 

Five Threads III: Data for Other Departments

What used to be delivered in a stale memo is now communicated in the flow/context of other data. It turns out that the more personal the data, the more it sticks.
 

Who Owns Data 7: Linkedin or Fencedin

Who owns data? Terms of Service or User Agreements are a kind of contract that describes who owns what. When you buy software, you don’t really own the software itself. You get a license to use it.
 

Not Data, Evidence

Almost everything we do leaves a digital data trail. For lawyers, that means evidence. Legal Editor Heather Bussing walks thru places to find digital evidence depending on what you want to know.