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Report Summary

Report: Successful HRTech Implementations
Date: Published October 2016, HRExaminer.com
Report Details: 53 pages, v1.1
Author: HRExaminer, John Sumser
Summary: You’ll discover actionable intelligence about what it takes to have a Successful Implementation based on input from 824 people who were a part of one.

Price: Free when you subscribe to The HRExaminer Weekly Edition Newsletter. There’s no purchase required and you can unsubscribe at any time.

Report Detail

This is a report on the intersection of HR workers and the technology that they use. Through a blend of very large scale quantitative surveys and in depth qualitative interviews, we are examining and re-examining core assumptions about the meaning and utility of HRTechnology.

It is a search for standard practices. We are more interested in what practitioners do than what vendors, analysts, and consultants think they should do. Our goal is to understand the actual experience of the people who use HR Technology. Then, we want to present it back to practitioners as a toolset based on our findings about what works.

Since the data in this report is exclusively focused on success, there are some things we could not do in our analysis. We have no cautionary tales to tell. We cannot warn of things that cause a project to fail. We cannot wag our fingers and tell you what not to do.

This report is exclusively focused on the attributes of success.

In the following pages, you’ll discover actionable intelligence about what it takes to have a Successful Implementation based on input from 824 people who were a part of one. We round out the story with input from qualitative interviews.

This report exclusively focuses on the attributes of success. We did not investigate and do not describe the practices that put projects at risk. We cannot tell you what causes failure.

There is one finding that informs all of the rest of the report.

82% of successful Implementations were Transformation Projects.

Sometimes, organizations purchase software to improve the effectiveness and efficiency of an existing way of doing things. These kinds of projects are called Optimization Projects. Other times, they purchase software as a way of changing the existing way of doing things. These are called Transformation Projects.

Said another way, only 18% of successful Implementation Projects were purely technical, or Optimization Projects.

Chapter Summary

In the pages of the report, you’ll find the actions and attributes that characterize success:

  • Chapter 2. Implementations sets the stage with definitions and an analytical framework.
  • Chapter 3. Important Insights and Major Findings lays out the big picture.
  • Chapter 4. Qualitative Conversations summarizes our interactions with our advisory panel.
  • Chapter 5. Data Points is a crisp run through the survey results
  • Chapter 6. Myth Busting takes a good look at management support.
  • Chapter 7. Methodology shows who we surveyed and the demographic data on respondents’ industry, company size, and geographic locations.
  • Chapter 8. Pocket Guide/Checklist is a quick gateway to the material.


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