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Big Picture


HR’s View
  • J.P.Morgan’s massive guide to machine learning and big data jobs in finance. A synopsis of the 280-page report.
  • How Long Will It Take for Your Job to Be Automated?  A new version of this article emerges almost weekly. This one’s from the BBC.
  • When the customer experience starts at home. McKinsey sez: “In our experience, successful large organizations think more and more about end-to-end transformations that focus on internal customers—their employees—as well as external ones, to gain a durable competitive edge. Not that this is easy to do. Such efforts can take two or three years to execute fully for all internal customer journeys. And rather than being a kind of employee-satisfaction exercise, typically conducted by the HR department, an effort to bring support staff into a true culture of customer service requires clear and ambitious objectives, earmarked resources, and involved sponsorship from C-suite leaders.”


  • Crafting the Product Design Hiring Experience: Parts Two and Three. This is how BuzzFeed approaches the problem.




Quote of the Week

“The challenge will be getting AI to produce material that is acceptable to our human tastes, says Wyatt. says “We find anything that is even slightly below human-level performance to be unacceptable. Take chatbots – they are not that far from human level performance… but we are so sensitive to any imperfections that they often seem laughably bad.” – How Long Will It Take for Your Job to Be Automated?


Curate means a variety of things: from the work of vicar entrusted with the care of souls to that of an exhibit designer responsible for clarity and meaning. At the core, it seems to mean something about the importance of empathy in organization. HRIntelligencer is an update on the comings and goings in the Human Resource experiment with Artificial Intelligence, Digital Employees, Algorithms, Machine Learning, Big Data and all of that stuff. We present 8 to 10 links with some explanation. The goal is to give you a way to surf the rapidly evolving field without drowning in information. We offer a timeless curation of the intersection of HR and the machines that serve it. We curate the emergence of Algorithmic HR.

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