Legacy Company Data Utilization: Kronos
Category: Embedded2018-09-27-hrexaminer-photo-img-kronos-logo-185x49px.gif
Company Name: Kronos
Website: Kronos.com
Headquarters: Lowell, MA
Main Phone Number: : (978) 250 9800
#of Employees: 5,300
Date Founded: 1977
Financing: Private (approx. $1.3B Revenue)

Kronos uses its treasure trove of historical data to review complex schedule requirements and make improvement suggestions to draft schedules.

Over the course of the past 50 years, new technologies have always ‘disrupted’ older technologies. This is the essence of the Innovator’s Dilemma: incumbent players are unable to imagine their own replacements and thereby become the victims of newer, cheaper technologies. The theory is used to explain the demise of Kodak, Polaroid, retail, and the entertainment industry.

The dynamic may not be as predictable in the era of intelligent technology. The constituent elements of AI (machine learning, neural nets, natural language processing) are all dependent on the availability of massive quantities of data. New firms have to acquire it. Legacy companies have it in spades.

All the data models in the world are useless in the absence of a large pile of validating data.

It’s not a walk in the park. While older companies have plenty of data, it may not be in adequate shape to use for contemporary purposes. The problems of data governance are aggravated by both age and customer diversity. But new companies have to find data somewhere, which means they are working on finding ways to solve this problem so they can use data from existing sources.

Kronos accumulates data about customer workforces as a matter of doing business. They know the details of historical trends in scheduling, time and attendance, and other aspects of the HR universe. The most interesting service involves their suite of Employee Scheduling tools.

Using Kronos, a company, say a regional hospital, can create a draft schedule for a week’s worth of shifts. In this example, many specific roles require specific credentials and orientations in the people who hold them. The Kronos tool evaluates the schedule and makes improvement recommendations based on individual suitability for the tasks at hand. The tool can be calibrated to account for specific goals of the organization as well as the complex and changing nature of employee requirements.

Intelligent tools are uniquely capable of solving these sorts of multidimensional problems. Kronos harnesses its decades of experience and extensive data to help schedulers keep ‘the trains running on time.’


You can purchase the full report from the link below:

Navigating the Maze: The 2019 Index of Intelligent Technology in HR »


Read previous post:
HRExaminer Radio Executive Conversations Badge Podcast Logo
HRExaminer Radio – Executive Conversations: Episode #291: Angela Lockman

John Sumser speaks with Angela Lockman, the Vice President of Product Management for Tax and Compliance at Equifax Workforce Solutions....